Return and Exchange Policy

1. Returns

Due to health and safety concerns, there are NO REFUNDS OR EXCHANGES! ALL SALES ARE FINAL.

2. Damaged or Defective Item

If you receive a damaged or defective item, please contact our customer service team immediately at support@ellabeautytx.com within 3 business days of the package delivery date with your order number and order issues. Please provide a photo of the packing slip along with a photo of all the items received and any additional photos of the order issues.

3. Contact Us

If you have any questions or concerns regarding our shipping and return policy, please contact us at support@ellabeautytx.com.